Sign-in Help Solutions

Error 14: unsuccessfully sign into MSN too many times, What should I do?

Error 55: What should I do if Passport encounters a problem and MSN won’t sign in?

Error 8b010034: No internet connection - What should I do, I am using DSL or Broadband to connect?

Error: 38 - Unable to verify your subscription status. What should I do?

Error: We can’t sign you in because there’s a problem connecting you to the passport service. What should I do?

How do I disable my firewall?

How to Reset Password

How to reset password using Internet Explorer?

I am being asked to add a mobile number or an alternate email address when I log in to https://commerce.microsoft.com. What should I do?

MSN has encountered a problem needs to close or MSN is not responding Error.