Hello

Sorry for the Inconvenience, maybe the Emails are not synchronizing on MSN Explorer.

To fix the issue please followthe below steps:-

Click on MSN Explorer icon (Butterfly icon)

Select the email account fromthe welcome screen (do not Sign in)

Press Ctrl+Shift+F9 at the sametime

You will get the confirmationPop up stating we are about to remove all MSN Data

Please Click on OK

Re-launch MSN it will downloadall the emails.

If Issue persists please followthe below link to contact the MSN Technical support team.

https://support.microsoft.com/en-us/contactus/msn/explorer-tech-services/

Thanks

MSN Support Team