The issue seems to be something called Premium Internet software that I don't understand why I am paying for.   I have my own software that I bought that does this.  Additionally it says that this premium internet software is only 9.95/mo.  So why am I gettting charged close to $21 bucks a month?  I am upset that I am having to pay for email access.  I am really close to closing this account and moving to yahoo if I have to continue to pay to email access.

Hi Phantom0578,

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Thanks,
Nitesh