MSN wizard will not complete installation of MSN 10.5. Password not accepted.

Latest post: Mubarak, Monday, September 16, 2013 12:36 AM

Sunday, September 15, 2013 11:14 PM

fliptop2u

I currently have been trying to install MSN 10.5. I followed instructions by first removing my previous MSN software, downloaded the appropriate Msn 10.5 software and proceeded to run it. When I got to the sign in page, I checked the email address to make sure it was correct and entered my verified password. The wizard recycled back to the sign in page and asked for my password again. I entered it and again the wizard recycled back to the sign in page, asking for my password. I followed the instructions provided for "Unable to sign in?" and changed my password and verified it as being correct. Tried to sign in on the sign in page of the wizard, and again the sign in page recycled and asked for my password!

Five times I changed my password, verified it, and used it on the wizard sign in page. Each time the page recycled and asked for my password again. How do I get the MSN 10.5 software to install?

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Monday, September 16, 2013 12:36 AM

Mubarak

Hi,

Pleasecheck the private message below for further assistance.

Note:Please sign in with your email address and password to view the privatemessage.

Youcan also visit Commerce.microsoft.com and sign in with your email address andpassword to get support from the appropriate team. Once you signed in Under the“Subscriptions” tab click on “Contact Support”, then select the product andclick “Customer Support” below the dropdown box, Selecting the phone optionwill give you the appropriate customer service number and support hours.

Thanksand regards

Mubarak

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