How do I get my Favorites back?

Latest post: Isabelle M., Thursday, February 16, 2012 1:27 AM

Wednesday, February 15, 2012 12:41 PM

PantherGirl11937

I lost all of my Favorites, All was good then I signed in and all of my Favorites were gone.
Is there a way for me to get them back?

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Thursday, February 16, 2012 1:27 AM

Isabelle M.

Not to worry, we can have it resynchronized from the server where it is saved. Please follow these steps to do so:

1. Start MSN, but do not sign in. When the sign-in screen appears, press CTRL+SHIFT+F9.

Important You should receive a warning about removing the e-mail information. If you instead receive a warning about removing the account information, you may have pressed CTRL+SHIFT+F11 instead of CTRL+SHIFT+F9. If you receive the account information warning, do not confirm this action when you are prompted.

2. When you are prompted to confirm your action, click Yes , and then click Yes again.

3. Restart MSN, and then sign in.

4. Sign in to MSN and wait for about 15-20 minutes for the MSN software to synchronize your favorites before checking if the issue gets resolved.

If the issue persists, please check the Private Message area below.

Feel free to reply to this post for any questions and feedback.

Thanks!

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