Hi,

In order to resolvethe problem please follow the below instructions. 

PART 1: UNINSTALLALL MCAFEE PRODUCTS USING ADD/REMOVE PROGRAMS IN WINDOWS

1. Click Start thenControl Panel

2. Click Swith toClassic View on the top-left hand side

3. Double-clickAdd/Remove Programs

4. Click Change orRemove programs on the left side

5. Look for McAfeeSecurity Center. Select it and click Remove/Uninstall and follow the on screeninstructions to complete the removal.

PART2: DOWNLOAD THE MCAFEE REMOVAL TOOL

1. Open an InternetExplorer window by double-clicking the blue “e” icon on the Desktop.

2. Go to: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

3. Click Save andsave the file on your Desktop.

4. Once the downloadcompletes, double-click MCPR.exe on your Desktop.

5. You will receivea Cleanup Successful message.

PART3: DELETE TEMPORARY INTERNET FILES AND COOKIES

1. Open InternetOptions.

Click on Start andRun. Type inetcpl.cpl and click Ok.

3. In DeleteBrowsing History, make sure the following items are checked:

a. TemporaryInternet Files

b. Cookies

c. History

4. Click Delete

PART4: DOWNLOAD MCAFEE

1. Restart computer.

2. Go to http://membercenter.msn.com/ and sign inusing your MSN e-mail address and password.

3. Click on InstallMSN Virus Guard.

4. Click on I Agreeon the McAfee User License Agreement page.

5. Follow theinstructions to download the program.

 
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For more support onMacAfee please go through the below links.

https://support.mcafee.com/ServicePortal/

http://www.mcafee.com/us/about/contact-us.aspx#ht=tab-techsupport

Thanks and regards

Mubarak