My home page msn rarely loads anymore

Latest post: Isabelle M., Thursday, October 20, 2011 7:08 AM

Wednesday, October 19, 2011 7:27 PM

judy

Is there some reason why my MSN home page rarely loads. It seems it's down more then up and is there a reason or should I use another front page. I'm getting tired of this routine!
By the way your FAQ doesnt respond with an answer either.
Are you going to maintain this site or not. I agreed to pay a nominal annual fee but maybe it isnt even worth that.

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Thursday, October 20, 2011 7:08 AM

Isabelle M.

Hello Judy,

Allow me to make up for the inconveniences. When you mention MSN homepage, is it the my.msn.com that is set as your homepage?

To isolate the concern, please follow these steps:

1. Open an Internet Explorer window by clicking on the blue e icon on your desktop.

2. Copy the address of the MSN homepage and paste it on Internet Explorer. Press Enter to load the page.

3. Click the sign in button and sign in with your email address and password.

4. If the site does or does not load please follow the steps on this link to fix Internet Explorer which is also MSN’s backbone: http://windows.microsoft.com/en-US/windows7/Reset-Internet-Explorer-settings