I don't get the music or the sign-in 'HELLO'. when i sign on

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Latest post: Paolo M., Saturday, June 9, 2012 5:25 AM

Wednesday, June 6, 2012 7:18 PM

Clyde

no greeting on sign-on

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Thursday, June 7, 2012 4:22 AM

Paolo M.

Hi,

Is this only happening when you sign in to MSN? Can you play sound or music on your computer without opening MSN?

Paolo M.

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Thursday, June 7, 2012 6:39 AM

Clyde

this only happens on msn.

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Friday, June 8, 2012 5:39 AM

Paolo M.

Hi Clyde,

If this is only happening on MSN, try restoring the default settings on MSN by following the steps below:

Start MSN, but do not sign in. While on the MSN sign-in screen, press & hold the CTRL, SHIFT and F11 keys all at the same time.
When you are prompted to confirm your action, click "Remove Account" and then click Yes again. Restart MSN, re-add your email by following the instructions on MSN Installation Wizard. Sign in to MSN.

Let us know the results.

Paolo M.

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Friday, June 8, 2012 5:34 PM

Clyde

I removed my account..reinstalled it..SAME RESULT. I have msn on another computer and i get the "hello" and start-up music..i'm still confused as to why i CAN'T get it on this computer. Its not the sound..because i can play music and everything else on THIS computer..its just my MSN start-up.

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Saturday, June 9, 2012 5:25 AM

Paolo M.

Hi,

This could be related with the synchronization issue of MSN Software. Please check the Private Message area below for further information. Make sure that you are signed in to be able to see this area.

Paolo M.

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