Hello,
I have been charged for quite some time for the MSN Narrowband service, and do not use any of the "Premium" services. I understand that if I cancel, I can't use these features anymore, but I can use the email address, if I use Outlook.com. If possible, I would like to be refunded this money (as I didn't realize I was being charged for this service for the past number of years, but I understand if this is not a possibility; either way, I would like to end my MSN Narrowband subscription.
Regards,
Bill