What is the cost of MSN premium subscription?

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Latest post: Isabelle M., Thursday, March 1, 2012 6:44 AM

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Thursday, March 1, 2012 4:03 AM

I want to sign up for the offer by March 1, 2012 before the free verizon subscription expires.

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Thursday, March 1, 2012 6:44 AM

Isabelle M.

We appreciate that you are looking at continuing with your MSN subscription. Since you are currently on the Verizon with MSN Transition plan, we have promotional packages available to you. The following lists the differences between the subscriptions:

OPTION 1 - MSN Premium Economy Pack -$9.95/year: Includes MSN Explorer software or butterfly only. This subscription does NOT include 24X7 assisted technical support through phone, chat or email, nor the security services like McAfee AntiVirus Plus – MSN Edition and Webroot SpySweeper. For any technical related issues you can post your concerns on our forum site at http://answers.msn.com.

OPTION 2 - MSN Premium Internet Software - $59.95/year: This includes MSN Explorer software or butterfly, 24/7 technical support through phone, chat or email email or forums at http://answers.msn.com, security services (McAfee AntiVirus Plus – MSN Edition and Webroot Spy Sweeper for MSN).

Now, there are two ways on how you can purchase an MSN Premium regular subscription.

1. If you are using the MSN Butterfly, the MSN Upgrade Wizard will appear during the sign-in process prompting you to purchase the subscription.

2. If you do not use the MSN Butterfly or do not get the MSN Upgrade prompt, please get in touch with the MSN Sales team by calling 1-866-205-6768

Since this is the last leg of sign-ups, we would like to give you a heads up that you may have to wait on hold for some time.

You will also get the MSN Sales recording advising you to make sure that you have a Secret Question associated with your subscription since this is needed to sign up for a plan. Please do not hang up since you are currently on queue.

If you cannot remember or have not set up a Secret Question, while waiting for an MSN representative to answer your call, please follow these steps to create or update the Secret Question on your account:

http://answers.msn.com/thread.aspx?postid=cde8c1aa-519d-430b-8a7b-e224cc7765d3#cde8c1aa-519d-430b-8a7b-e224cc7765d3

After you've signed up, please go to this link to upgrade to a version of MSN Explorer that does not have Verizon branding:

http://answers.msn.com/solution.aspx?solutionid=87d14719-03cd-438c-9a7d-1e877f3c16cd

Feel free to create a new post for any questions and feedback.

Thanks!

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