Hi,
The outlook.com and MSN emails are linked, any email that you receive should be visible even on MSN client. Please follow the below steps to resolve the problem.
First we need to take a backup of all the emails which is stored under folders on your computer, if you don’t have any emails stored under folders on computer, then you can directly proceed to step 2.
Step 1: Taking back up of stored messages.
locally stored emails under folders on computer on msn client.
Sign into msn client Go to help and settings and click on settings. Click on Email Click on Import or export email, copy email, Click on copy email Click Next Click on Save your MSN email stored on this computer Click on Browse and save in desktop. Click done
Step 2: Re-configuring the msn client.
Go to the sign in screen of msn where you type in the password, press ctrl+shft+f11 on your keyboard at the same time, and click on remove account and confirm that again.
Click on msn icon, it will take you to installation screen, follow the steps on the screen it will re-configure the msn.
This should help you to resolve the problem.
Even after performing the above mentioned steps, if the problem is not resolving, then please check the private message below.
Step 3: restoring your stored messages from the back up.
locally stored emails under folders on computer on msn client.
Sign into msn client Go to help and settings and click on settings. Click on Email Click on Import or export email, copy email, Click on copy email Click Next Click on open emails on this computer. Click on Browse and select the msnback up file which is saved on the computer. Click doneThanks and regards
Mubarak