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Latest post: Isabelle M., Tuesday, March 6, 2012 6:14 AM
Saturday, February 25, 2012 11:48 PM
Bogman
If I do this, will it wipe out my favorites?
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Sunday, February 26, 2012 2:12 PM
Natasha C.

No, it will not. Besides, your favorites list is in the server and your other computers.

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Sunday, February 26, 2012 5:17 PM
Bogman
All of my favorites have been lost and Paradise Valley is still there!  How do I get them back?
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Sunday, February 26, 2012 5:39 PM
Bogman
I re-started my computer and the favorites are back.  Still have Paradise Valley!
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Tuesday, March 6, 2012 2:41 AM
Bogman
Paradise Valley is gone.  Now I have New York city!   What is going on?
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Tuesday, March 6, 2012 6:14 AM
Isabelle M.
Thank you for your time and patience regarding this concern. Since the same issue persists and only happening on one computer, we'll need to cleanly uninstall the corrupt MSN butterfly.

Before following the steps on the Private Message area below, please follow the steps on this link http://answers.msn.com/thread.aspx?postid=1c74a57f-8706-4adf-8499-17c3d01502c1#1c74a57f-8706-4adf-8499-17c3d01502c1 to back up your email messages (MSN Folder) to the Desktop. Please take note that the steps are marked in green and dated Wednesday, November 09, 2011 7:13 PM

Feel free to reply to this post for any questions and feedback.

Thanks!

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