Hello,
We are really sorry for the inconvenience.
May I know which browser are you trying to access answers.msn.com ?
Please try to access from different devices or different computer.
If your are trying from Internet Explorer please sign in with your email address and password. Below the screen you can see the message " The information contained within this area is a private conversation between you and our moderator." which has MSN Technical support number.
Please check the private message for MSN Support number to get assistance
Note : Please sign in with your MSN email address and password to check the private message
Thanks
Jason