Hi,
We are really sorry for the inconverneice. Inorder to fix the issue please reset and optimize Internet Explorer. Please gothrough the below link to find how to reset and optimize Internet Explorer
How to Reset Internet Explorer :
http://windows.microsoft.com/en-au/windows7/reset-internet-explorer-settings
How to Optimize Internet Explorer:
http://windows.microsoft.com/en-id/hotmail/optimize-internet-explorer
If the issue still persists please contact MSN support
Please check the Private message for MSN support contact number
Note : Please sign in with your MSN credientials to check the private message
Thank and regards
Jeeva