• Click Start then select Control Panel
• Double click on Add/Remove Programs (XP) / Programs and Features (WinVista & 7)
• Locate Mcafee on the list and follow the steps to uninstall the software
• Restart pc if prompted

Run MCPR tool

• Open IE and go to http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
• Click Run if prompted
• Follow the instructions to run the tool
• Restart pc if prompted

RESET INTERNET SETTINGS

• Close MSN and all open windows

• Windows XP: Click Start then select Run | Windows Vista/7: Press the windows key + R on the keyboard
• Type inetcpl.cpl inside the Run box.
• In the Internet Properties window, click on Advanced at the top
• Click on Reset at the bottom part of the window.
• On the small pop-up window, make sure that the box is checked then click on Reset again.

Reinstall McAfee

• Open IE and go to membercenter.msn.com then sign in with your email and password.
• At the bottom of the page click on Install McAfee then follow the steps on how to install the software

Let us know the results,

Paolo M.