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I keep getting a question from MSN Explorer, for permission to make changes on my computer. WHY?
Latest post: Paolo M., Sunday, May 27, 2012 1:23 PM
Sunday, May 20, 2012 10:56 PM
jernor
I have recently purchased a new computer and have finally got it set up the way I want it, but I keep getting this blinking shield and when I click on it, it asks if I want MSN Explorer to be able to make changes to my computer.  I keep saying NO.  This message NEVER says what those changes are or could be.  Why should I agree to let them make changes when they won't even tell me what those changes are?????  I need more information - I won't just say - Oh yeah - go ahead and make any changes you want to" - I have to know what changes we are talking about ahead of time or I'll never agree to the changes.  Why should they be allowed to make changes to my computer?  Why would they have to make changes to my computer?  I don't have that stupid Pulse 360.com at present and I want to keep it that way - I'm afraid if I let MSN Explorer make changes that's the first thing I'll see are all of those advertisments connected to Pulse 360.com - msnbc.com - MSN Explorer.  I certainly don't need those back again & I will not let msn explorer make changes until I know what those changes are.  What are they??
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Monday, May 21, 2012 1:55 PM
Paolo M.
Hi Jernor,

MSN is a dynamic program that updates itself whenever updates are available. Usually the updates are saved on the program folder in the computer's registry. The prompt that is asking you to allow the changes is a security option on your Operating System called the User Account Control. This comes up whenever a program will try to update or install a program. The updates on MSN are not related to pulse 360.com since a the update on MSN would be feature updates on the program itself.

If MSN is already installed on your computer properly and it is still asking you to have the program be allowed to make changes, this could mean that it is not installed correctly.

Does an Installation Wizard screen appear when you open MSN or the MSN sign-in screen?

Thanks,

Paolo M.
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Tuesday, May 22, 2012 11:20 PM
jernor
Paolo:

I'm still confused.  There is no Installation Wizard that appears.  Does this mean that it is installed correctly?  If so, why does it keep trying to make changes?

I guess if I knew for certain what changes it was talking about maybe I'd feel better about it - I just hate to say "go ahead & make any changes you want"  then find out it made some changes that I don't like or need.  Why can't it simply say - I want to make this change ........... is that alright?  I could then say yes or no.  But until I can figure out what changes they are talking about I'm going to keep saying no.  What is User Control Account?  f it needs updates, that's fine, but tell me what updates it needs. 

I just don't like giving permission to make changes when I really don't know what those changes are going to be.

What will happen if I give them permission to make changes?  Will they just make those changes or will they continue to make changes?  How do I determine when enough is enough?????
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Wednesday, May 23, 2012 5:59 AM
Paolo M.
Most likely the User Account Control can help prevent unauthorized changes to your computer by prompting you for permission to perform tasks. When you see a UAC message, read it carefully, and then make sure the name of the action or program that's about to start is one that you intended to start.

From what you have mentioned, it seems that the MSN Butterfly has not yet added your account on the software so you can check your emails and browse the internet. If you click the MSN Butterfly and see the User Account Control pop up you will notice that the name will be 'Microsoft Corporation', click Yes and the MSN Installation Wizard will come up asking for your MSN Email and so on.

Let us know the results!

Paolo M.
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Wednesday, May 23, 2012 3:53 PM
jernor
Paolo:

I can already read my e-mail and browse the internet on MSN.  Everything seems to work correctly with the butterfly etc., but I still keep getting that msg that MSN Explorer wants to make changes on my computer.  As far as I'm concerned, it is working as well as it ever did, so what could need changing?
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Thursday, May 24, 2012 3:43 AM
Paolo M.

It is good to know that you can now use MSN for email and browsing!

There are two possibilities why UAC is still popping-up whenever you sign in to MSN. One is that the level of User Account Control on the Contro Panel settings is too high. Second, like what I first replied on this thread, MSN may not be installed properly.

Follow these steps to determine the level of User Account Control

  1. Click Start
  2. Click on the picture icon located on the upper right of the window
  3. Click on "Change user account control settings"'
  4. If the slider on the left side is at the top then the setting may be too high not allowing MSN to start up on the comupter. Slide the bar down 1 level.
  5. Click OK and restart the computer if prompted.

If the UAC settings is on its third level on the Control Panel, refer to this link to uninstall MSN.
http://answers.msn.com/solution.aspx?solutionid=115dc6c5-4ae7-4e38-8e0b-3eac07d020fa

To reinstall MSN back, follow this link
http://answers.msn.com/solution.aspx?solutionid=eae4f90e-634d-484b-84c1-b16d9d5eda4e


Let us know the results!

Paolo M.

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Thursday, May 24, 2012 11:20 PM
jernor
Paolo:

When I got my new computer I went to msn & downloaded my stuff again - everything has been just the same as it was on my old computer.  My favorites stayed intact, my e-mail remained the same - it has always started up just fine, everything has been OK ever since I re downloaded MSN.  There did not seem to be ANY KIND of a problem!  Then I started getting this message that has been bugging me.
I went in as you suggested and found the slider on the left already has the bar set at the second level down as you speak about in #4, I clicked OK.   Also in #4 - I am NOT having trouble with MSN starting up! It starts fine, and always has!  I'm not having ANY problems!  That's why I keep wondering, WHY does MSN Explorer want to make changes?  Why does it want to make changes if everything is working properly?????
Also, why can't they tell me what changes they want to make?????

Jerry
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Friday, May 25, 2012 3:15 AM
Paolo M.
Please refer to the first reply I posted on this thread regarding the User Account Control and MSN. There may be some changes or silent updates on the computer that affected MSN Software or the other way around. To avoid this from happening in the future, uninstall then reinstall MSN software to make sure that User Account Control will detect MSN as one of the trusted software.

Thanks,

Paolo M.
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Friday, May 25, 2012 3:09 PM
jernor
Paolo:

One more question:  What would happen if, when I get this message that MSN Explorer wants to make changes, I would say YES?????  I've always said NO, but I'm wondering what would happen if I said YES.  Would it make a lot of changes?  Would it let me know what changes it has made when they have been completed?  I guess I'm still not understanding how it can be installed wrong and at the same time be just as it always was on my old computer.
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Saturday, May 26, 2012 1:30 PM
Paolo M.
Hi Jernor,

MSN updates are silent updates meaning it doesn't give you an option to block any update on it since each update on the program is vital for its functionality.

You can view the updates installed through MSN by following these steps:

1. Sign-in to MSN
2. Click on Help and Settings
3. Click on About MSN
4. Click on More info


Thanks,

Paolo M.
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