I am unable to open .pdf files from my hotmail account

Latest post: Sampath, Monday, March 21, 2011 9:56 AM

Saturday, March 19, 2011 3:09 PM

Alexander

Last Summer I encountered an inability to open a .pdf file emailed to me. I get the 'photo' of the .pdf file only and cannot find anything to help me correct this.

Now when I get a .pdf file emailed to me (quite often) I have to save it to my documents or pictures and then open my Adobe Reader 9 and open the file.

This is pretty inefficent.

Can you help me?

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Monday, March 21, 2011 9:56 AM

Sampath

Hi Alexander,

Firstly please check the version of adobe reader. If it is the older version then you need to update to the latest version i.e., 10.0.1 please check the link http://get.adobe.com/

To find the version of adobe please follow the below instructions:

Open adobe Reader
Click on Help on the tool bar
In the drop down Click on about adobe reader

Thanks!

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