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MP Telemetry Error
Latest post: Jeeva, Saturday, April 20, 2013 11:47 PM
Saturday, April 20, 2013 7:30 PM
myurkowski
Why do I get this error ?

Log Name: Application
Source: Windows Error Reporting
Date: 4/12/2013 3:33:55 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: yurkowski-home
Description:
Fault bucket 3479367532, type 5
Event Name: MpTelemetry
Response: None
Cab Id: 0
Problem signature:
P1: 0x80070002
P2: MpUpdateEngine
P3: NIS Full
P4: 11.1.4289.0
P5: mpsigstub.exe
P6: 4.2.223.0
P7: Microsoft Security Essentials
P8:
P9:
P10:
Attached files:
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\MpSigStub.log
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\MPTelemetrySubmit\client_manifest.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report9e11a6fe
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-04-12T08:33:55.000Z" />
<EventRecordID>80582</EventRecordID>
<Channel>Application</Channel>
<Computer>yurkowski-home</Computer>
<Security />
</System>
<EventData>
<Data>3479367532</Data>
<Data>5</Data>
<Data>MpTelemetry</Data>
<Data>None</Data>
<Data>0</Data>
<Data>0x80070002</Data>
<Data>MpUpdateEngine</Data>
<Data>NIS Full</Data>
<Data>11.1.4289.0</Data>
<Data>mpsigstub.exe</Data>
<Data>4.2.223.0</Data>
<Data>Microsoft Security Essentials</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\MpSigStub.log
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\MPTelemetrySubmit\client_manifest.txt</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report9e11a6fe</Data>
</EventData>
</Event>
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Saturday, April 20, 2013 11:47 PM
Jeeva

Hi,

Following are the reason why MSN is not allowing you to send or recieve emails:

If your data base of your email is corrupt it will load slowly and sometime automatically MSN will shut down.If you have an Antivirus software, or a firewall which might be blocking the msn to send/receive emails.

If your MSN is corrupt it will fail to respond.

In order to fix this you need to rename the SDF files which are in Database folder.

 

To find the database folder location, please follow the instruction given below:

 

Windows Vista/Windows 7

Note: Sign out from MSN then close the program before performing the steps below.

 

1.  Click ‘Start’

          2. In the Search box, type the following: %USERPROFILE%\AppData\Local\Microsoft\MSN

          3. Press the ENTER key         

          The MSN folder will open.

          4. In the MSN folder, do the following:     

               a. Click ‘Organize’, ‘Folder and Search options’, then ‘View’

               b. Put a dot on ‘Show hidden files and folders’

               c. Uncheck the ‘Hide extensions for known file types’ and ‘Hide protected operating system files options’

               d. Click ‘Apply’, then ‘OK’

         If its msn 10.20 db30 folder will appear inside the MSN folder.

If Its msn 10.50 db30 and db40 folders will appear inside the MSN folder.

          5. Open the db30(msn 10.20)/db40(msn10.50)folder then look for files that end as msn-com.sdf and msn-com_JMF.sdf

          6. Right-click, choose ‘Rename’ and add .old after .sdf to both these files

          7. Close the db30 folder

 

Windows XP

Note: Sign out from MSN then close the program before performing the steps below.

 

         1. Click ‘Start’ then ‘Run’

         2. Type in the box: %USERPROFILE%\Local Settings\Application Data\Microsoft\MSN

         3. Click ‘OK’

         The MSN folder will open.   

         4. In the MSN folder, do the following:               

                   a. Click ‘Tools’, ‘Folder options’, then ‘View’

                   b. Put a dot on ‘Show hidden files and folders’

                   c. Uncheck the ‘Hide extensions for known file types’

                   d. Click ‘Apply’, then ‘OK’

        If its msn 10.20 db30 folder will appear inside the MSN folder.

If Its msn 10.50 db30 and db40 folders will appear inside the MSN folder.

Open the db30(msn 10.20)/db40(msn10.50)folder then look for files that end as msn-com.sdf and msn-com_JMF.sdf
 Right-click, choose ‘Rename’ and add .old after .sdf to both these files
       8. Close the db30 folder

After renaming the sdf files. Sign in to MSN and wait for the emails to get filter.If still you are unable to send/receive emails on msn client, then please check the private message for further assistance

 

Thank and regards

Jeeva

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