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The "My MSN" homepage has come up blank
Latest post: Nitesh, Thursday, October 25, 2012 11:17 PM
Thursday, October 25, 2012 8:19 PM
KatVec
Microsoft updates came through yesterday which caused all sorts of problems on my computer.  Now when I sign into MSN through MSN Explorer the MyMSN  homepage comes up blank.  If I go to the regular MSN homepage, all newsfeeds are there.  It won't let me customize or add content so I can restore it to what it was.  Same thing has happened to my husband's account............ any ideas what has happened?  Are you making changes?
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Thursday, October 25, 2012 9:16 PM
user33567
Hello KatVec.  If by Microsoft Updates you mean the new MSN Client version 10.5 (check by clicking Help and Settings then About MSN), then you should probably downgrade to 10.2  To do so, uninstall MSN in the control panel, then visit the Download page in the Member Center, and click the link that says "Running XP SP2 or lower click here".  But if that's not the case, try running a system restore.  It should be somewhere in Accessories.  Restore the computer to an earlier time when you know it worked.
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Thursday, October 25, 2012 11:17 PM
Vinayak
Hi Katvec,

Please follow the instructions listed in the link below to Optimize your Internet explorer settings.

http://windows.microsoft.com/en-US/hotmail/optimize-internet-explorer


Thanks,
Nitesh

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