How do I download MSN Premium to my new computer?
Latest post: Jason Mathew, Saturday, August 8, 2015 9:49 PM
Tuesday, June 17, 2014 5:28 PM
I am currently an MSN Premium customer.  I'm replacing an old laptop with a new one and can't find where I can download MSN to my new laptop. Can you provide a link?
Thank you,
Regis McCafferty
{removed email address}

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Wednesday, June 18, 2014 1:48 AM


Thank you for contacting MSN Support. My name is Mubarak. 

I understand that you want to install MSN software on your new computer.

In order to install Msn software please follow the steps listed below:

1.     Open a Web Browser or Internet Explorer window by clicking on the blue “e” icon on the Desktop.

2.     In the Internet Explorer (Browser) window, type in the address bar and press Enter.

3.     Once the page loads, click on the Sign In button and enter your MSN e-mail address and password.

4.     Click Download MSN Software on the right-hand side.

5.     Click Download and install the latest MSN software.

6.     Click the Install Now button.

7.     Click Run in the File Download box. This will initiate the download of MSN’s Installation Wizard which may take about 2 to 5 minutes. You may be prompted to click Run again.

8.     On the next window, choose "Yes, I'm currently connected to the Internet." 

9.     Enter your primary "MSN e-mail address" and passwords in the field provided and click next.

10.   The next page after will prompt you to accept the MSN service agreement.  To accept and continue with the installation, type your name in the blank field exactly as it appears, then select "I Accept."

11.   In the Installation option page, select "Typical" and click on Next. (If you want to pick & choose components choose Custom)

12.   It will display a list of components that are being installed.  The rest of the download and installation should take from 30-45 minutes. It depends on your computer and connection speed. Click on Finish once it appears on the screen.

13.    The MSN welcome screen will show up and you can sign-in to MSN.

I hope these steps helped you. If you need additional support, please check the private message below.

We appreciate your continued support as we strive to provide you with the highest quality service available. 

Thank you for contacting MSN Support. Have a great day.



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Saturday, August 8, 2015 8:31 PM
I wrote in another area, and was told to check my email for an answer, but didn't get the email.  My problem is that the download starts, but quits and the box disappears.  I have tried it several times and get the same thing.  I'm running windows 8 now.  Jim

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Saturday, August 8, 2015 9:49 PM


I am really sorry for the inconvenience caused to you

​Please check the private message for MSN Support number to get assistance

Note : Please sign in with your MSN email address and password to check the private message



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22 of 37 people found this post helpful.