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MSN email attachments can not be opened
Latest post: Jeeva, Tuesday, June 25, 2013 12:10 AM
We're running Windows 7 & 8:  In neither case we can no longer open email file attachments?  We can save the attached files, but can't open them to look at. 
What has changed?
Attachments that cannot open include PDF, Doc and Excel files  so far.  Maybe more!
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Hi,

Inorder to fix the attachment issue please follow the below troubleshooting steps.

  1. Right click on MSN shortcut on the desktop go to properties

  2. Under Start in column you will find "C:\Program Files\MSN\MSNCoreFiles" have it removed and type %USERPROFILE% click apply and then ok
  3. Sign in to MSN and open attachments .

     

If the issue still persists please check the private message.

Note : Please sign in with your MSN credientials to check the private message

Thanks

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1 of 4 people found this post helpful.