Please follow these steps if you use MSN to send/receive email messages:
1. Sign in to MSN.
2. On the "Help and Settings" menu, click "Settings".
3. Click "Change your E-mail Settings", and then click "Junk Mail".
4. Click "Block Sender List".
5. In the "Block Sender List" box, type the e-mail address of the sender whose e-mail you want to block, and then click "Add".
6. Click "Save Changes".
Follow the instructions below to configure the safe list:
1. Sign in to MSN.
2. On the "Help and Settings" menu, click "Settings".
3. Click "Change your e-mail settings", and then click "Junk Mail".
4. Click "Safe List".
5. In the Safe List box, type the e-mail address of the sender whose e-mail you do not want to block, and then click "Add".
6. Click "Save Changes".
If you use Hotmail, please follow the instructions in this link: http://windowslivehelp.com/solution.aspx?solutionid=5b7bdb98-cda9-4b5f-9d05-e412a6a2343a
Feel free to reply to this post for any questions and feedback.
Thanks!