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Dashboard stocks will not update
Latest post: Mubarak, Thursday, July 18, 2013 1:03 AM
Monday, July 8, 2013 10:36 PM
daveswizard
The stocks on the dashboard will not update. They have been stuck at zero for almost a week now. Also, the dashboard stocks will not sync with the stocks module on my.msn home page or MSN Money since the update to 10.5 software. Only the index's show up and not my personal stocks on the dashboard like they used to. 
I tried the remove modules and re-add them like was sugested in another thread and it did not help. I know that MSN Money was going through some program updating but it broke or they didn't care about those of us that use MSN for our browser. The stock graph charts also will not work at all on the my.msn home page module for any of the index's.
You at MSN need to get with the peeps over at MSN Money and fix this. It is really getting frustrating having a nice browser that has all of the things that make it good broken.
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Wednesday, July 17, 2013 5:17 PM
tictalk
I am with you Dave. I have the same issue and am wondering if the update on July 23rd will answer this and other problems we are having. The DOW on my dashboard is stuck at 15,063.08 which may be a good sign. I have asked the same question and have been sent on a wild goose chase trying to install this, reinstall that, etc. We PAY for this service and MSN has let us down. I have spent hours trying to get the MSN news stories (NBCNews) to read right but still get the text shifted to the left in tiny font. This is a problem within the browser as I have been told by some knowledgable MSN techs and not with our individual computers. I am told "we're working on it". My honest opinion is that MSN premium is not a high priority issue with Microsoft and they will continue to milk this cash cow until everyone gets disgusted and quits. My subscription is up in September and I will probably NOT renew this time around---and I have been a loyal subscriber for 10 years!!!
Joel 
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Thursday, July 18, 2013 1:03 AM
Mubarak

Hi,

Sorry for the inconvenience that has been caused, we are tryingour best to resolve the dashboard issue as soon as possible. You can also visitCommerce.microsoft.com and sign in with your email address and password to getsupport from the appropriate team. Once you signed in Under the “Subscriptions”tab click on “Contact Support”, then select the product and click “Customer Support”below the dropdown box, Selecting the phone option will give you theappropriate customer service number and support hours.

 

Thanks and regards

Mubarak

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