select
msn won't open when i click the app
Latest post: Jeeva, Friday, November 28, 2014 10:51 PM
Saturday, October 18, 2014 5:47 AM
cr8zyernurse

I reinstalled and now I have no icon.  I've tried to open it with the app bunothing happens when I click on it.

Report as Abuse


Was this helpful?

6 of 15 people found this post helpful.

Saturday, October 18, 2014 7:15 PM
Jeeva

Hello,

Please check the private message for MSN Support number to get assistance

Note : Please sign in with your MSN email address and password to check the private message

Thanks

Jeeva

Report as Abuse


Was this helpful?

5 of 28 people found this post helpful.

Wednesday, November 26, 2014 3:31 AM
cr8zyernurse
Can you please send me a CD to download msn?  I can't get thru to the number you left for tech support.  I have tried to request a cd but it says my membership does not allow that and I need to download it.  Well that doesn't work still.  This has been going on for the last 2-3 months.  I am still getting charged my monthly fee. Thank You.
Report as Abuse


Was this helpful?

2 of 7 people found this post helpful.

Thursday, November 27, 2014 12:30 AM
Mubarak

Hello,

In order fix your issue you need to remove the software which you have in your computer and re-install MSN client. To perform a clean uninstall MSN software please check the steps mentioned below. We do not have MSN CD for premium customer as it is available online .

Windows 7

Step One:  Exit all programs that are running.

Step Two:  Click Start, then click Control Panel.

Step Three:  In Control Panel, click Programs.

Step Four:  Click Uninstall a program.

Step Five:  Select MSN Explorer and click Uninstall.

Step Six:  Click MSN Internet Software, MSN, or MSN Internet Access, then click Uninstall.

Last Step:  If you are prompted to confirm that you want to remove the program, click OK.

Windows XP

Step One:  Exit all programs that are running.

Step Two:  Click Start, then click Control Panel.

Step Three:  Click Add or Remove Programs.

Step Four:  Click Add/Remove Windows Components.

Step Five:  Clear the MSN Explorer check box, click Next, then click Finish.

Step Six:  Click Change or Remove Programs, click MSN Internet Software, MSN, or MSN Internet Access, then click Remove.

Last Step:  If you are prompted to confirm that you want to remove the program, click OK.

 

And to install MSN software follow these steps:

Please follow the steps listed below:

 

  1. Open a Web Browser or Internet Explorer window by clicking on the blue “e” icon on the Desktop.
  2.  In the Internet Explorer (Browser) window, type http://membercenter.msn.com/ in the address bar and press Enter.
  3.  Once the page loads, click on the Sign In button and enter your MSN e-mail address and password.
  4.  Click Download MSN Software on the right-hand side.
  5.  Click Download and install the latest MSN software.
  6.  Click the Install Now button.
  7.  Click Run in the File Download box. This will initiate the download of MSN’s Installation Wizard which may take about 2 to 5 minutes. You may be prompted to click Run again.
  8.  On the next window, choose "Yes, I'm currently connected to the Internet." 
  9.  Enter your primary "MSN e-mail address" and passwords in the field provided and click next.
  10.  The next page after will prompt you to accept the MSN service agreement.  To accept and continue with the installation, type your name in the blank field exactly as it appears, then select "I Accept."
  11.  In the Installation option page, select "Typical" and click on Next. (If you want to pick & choose components choose Custom)
  12.  It will display a list of components that are being installed.  The rest of the download and installation should take from 30-45 minutes. It depends on your computer and connection speed. Click on Finish once it appears on the screen.
  13.  The MSN welcome screen will show up and you can sign-in to MSN.

 

Sincerely,

Mubarak

Report as Abuse


Was this helpful?

1 of 6 people found this post helpful.

Friday, November 28, 2014 4:06 PM
cr8zyernurse
I have windows 8.1.  My msn with vista works fine Its just slow cause the pc is old. I have I have uninstalled and reinstalled 4 times on 8.1.  I have Also reset internet explored, cleaned cookies and history added msn websites to safe sites, run scans for viruses and anything else I could find on you forum. I tried again and installed msn and don't get a butterfly.  I create a shortcut from the program file and it does nothing when I click it. When I go back to install I sign in and answer all the question and it says I already have everything installed. Also Resetting the Cipher Settings
for the 2nd time.  This time I received error codes ....   

RegSvr32

The module “wintrust.dll” was loaded but the call to

DllRegisterServer failed with error code 0x80070005

For more information about this problem, search

Online using the error code as a search term.
and
​

RegSvr32

The module “intpli.dll” failed to load.

Make sure the binary is stored at the specified path or

debug it to check for problems with the binary or dependent

.Dll files.

The specified module could not be found.

What now?
Thanks Shelly
Report as Abuse


Was this helpful?


Friday, November 28, 2014 10:51 PM
Jeeva

Hello,

Please Restart your computer and follow the below instructions.

> Delete MSN folder from location C:\Program Files (x86) or C:\Program Files
> Try Re-Installing MSN Explorer

To install MSN software follow these steps:

Please follow the steps listed below:
 
1.Open a Web Browser or Internet Explorer window by clicking on the blue “e” icon on the Desktop.
2. In the Internet Explorer (Browser) window, type http://membercenter.msn.com/ in the address bar and press Enter.
3. Once the page loads, click on the Sign In button and enter your MSN e-mail address and password.
4. Click Download MSN Software on the right-hand side.
5. Click Download and install the latest MSN software.
6. Click the Install Now button.
7. Click Run in the File Download box. This will initiate the download of MSN’s Installation Wizard which may take about 2 to 5 minutes. You may be prompted to click Run again.
8. On the next window, choose "Yes, I'm currently connected to the Internet."
9. Enter your primary "MSN e-mail address" and passwords in the field provided and click next.
10. The next page after will prompt you to accept the MSN service agreement. To accept and continue with the installation, type your name in the blank field exactly as it appears, then select "I Accept."
11. In the Installation option page, select "Typical" and click on Next. (If you want to pick & choose components choose Custom)
12. It will display a list of components that are being installed.  The rest of the download and installation should take from 30-45 minutes. It depends on your computer and connection speed. Click on Finish once it appears on the screen.
13. The MSN welcome screen will show up and you can sign-in to MSN.

> Once MSN is Installed Please restart your Computer
> Right Click on MSN Shortcut
> Click on Properties
> Click on Compatibility Tab and make sure all the options are "Unchecked"
> Click OK
> Check for any Windows update
> If yes, Please install all the pending updates and restart your computer
> Try signing into MSN

Thanks,
Jeeva

Report as Abuse


Was this helpful?

2 of 7 people found this post helpful.