I received this notice on 7/27 that says I am being billed for monthly. Not the $9.95 year for the qwest customers. Has my subscription been changed yet?
Thank You.
Your subscription to MSN Premium Retail – 1 Month Free, then $9.95 per month is scheduled to be automatically renewed to MSN Premium Retail – $9.95 per month on Thursday, August 11, 2011. Please retain a copy of this for your records. Here is a description of the service:
Get the premium communication and security service from MSN without changing your current Internet service provider. MSN Premium Internet Software includes: computer wide security softwarewith McAfee® AntiVirus Plus - MSN Edition and Webroot® Spy Sweeper for MSN, advanced junk e-mail filters, pop-up guard and multiple e-mail accounts. Pay only $9.95 plus tax per month for 1 year. At the end of 1 year, you will have the option to renew your subscription or choose a new one, or the subscription will expire. No early termination charges apply if subscription is cancelled prior to the end of the subscription period. Internet access not included – software only. Prices subject to change.
Please confirm that your account and payment information is up to date.
To view or change your billing account, go to https://billing.microsoft.com, and select one of the following options:
- To update payment information, click on the payment method's link under 'Payment type', on the next page click 'Go to payment method information', and on the next page click 'Edit payment method information'.
- To view a billing statement for a payment method, click the payment method's link under 'Payment type'.
If you do not want to renew this subscription, you must cancel the subscription before the renewal date shown above. To cancel, go to https://billing.microsoft.com, click on the service name, and then on the next page click 'Cancel my service'.
Thank you for using Microsoft Online Services.
Microsoft Customer Support
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Form: 12