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cant view videos from MSN
Latest post: Mubarak, Friday, May 30, 2014 1:49 AM
Thursday, May 29, 2014 11:52 PM
When I click on a video in MSN news, the video does not display. I can here the audio but there is no video.


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Friday, May 30, 2014 1:49 AM
 

Hi ,

 

Please follow the step below in order to resolve the problem.

 

Optimizing Internet Explorer:

  • Open Internet Explorer, Click Tools, and then Internet Option.
  • Click the advanced tab, click on reset, click on apply and ok, restart internet explorer
  • Click Tools, and then Internet Option.
  • Under General tab, click on delete and please delete the browsing history, temporary internet files, form data and password
  • Click the Security tab, Click Reset all zones to default level.
  • Click the Privacy tab, select advanced, and please check the boxes 'override automatic cookie handling' and 'Always allow session cookies', click ok
  • Click the content tab, select clear SSL state.
  • Click the advanced tab, and check the boxes 'use SSL 2.0’ and 'use SSL 3.0'
  • On the same window, click on apply and ok.

B. Resetting the Cipher Settings:

1. Click on start, select RUN

2. In the RUN command box, please type the following:

    regsvr32 softpub.dll wintrust.dll initpki.dll

B. Resetting the Cipher Settings:

1. Click on Start and then Run

2. Type in cmd and press Enter

3. A black dialogue box should appear, type in netsh winsock reset and then press Enter

4. Type in exit press Enter and then reboot your system

 

 

If the issue still persist, check the private message below for further assistance

 

Thanks and regards,

Mubarak Pasha



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7 of 27 people found this post helpful.