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msn email restricted by parental controls
Latest post: Mohammed Uwayz, Thursday, November 15, 2018 9:59 PM
Wednesday, October 31, 2018 11:52 PM

My MSN email suddenly says "E-mail not allowed.  This account has been restricted using parental controls.  You cannot send or receive email using this account."

I do not have any children and have never used parental controls for any purpose.

 



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Thursday, November 15, 2018 9:59 PM

Hi Ribfrisco,

Sorry for the inconvenience caused here

Here’s the fix for the issue :

First change the password for the account that is affected by going to
https://www.account.live.com/pw
after the password reset is done > open MSN stay on the welcome screen > press these three keys together ie Crtl+shift+f9
This will refresh the msn software > reopen msn and wait for emails to sync
The issue will be resolved


Thanks
Mohammed Uwayz  
MSN Support team



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