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MSN has encountered a problem needs to close or MSN is not responding Error ntdll.dll
Latest post: Jeeva, Friday, November 29, 2013 10:51 PM
Friday, November 29, 2013 1:56 PM

Log Name:      Application
Source:        Application Error
Date:          29-Nov-13 20:32:47
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:     
Description:
Faulting application name: msn.exe, version: 10.50.19.1000, time stamp: 0x51ddb7de
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x0005a30e
Faulting process id: 0x1770
Faulting application start time: 0x01ceed06a703d9bd
Faulting application path: C:\Program Files (x86)\MSN\MSNCoreFiles\msn.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: bbd9ec00-58fa-11e3-b07c-4061860a2875
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-11-29T13:32:47.000000000Z" />
    <EventRecordID>156409</EventRecordID>
    <Channel>Application</Channel>
    <Computer>USMC56-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>msn.exe</Data>
    <Data>10.50.19.1000</Data>
    <Data>51ddb7de</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7601.18247</Data>
    <Data>521ea8e7</Data>
    <Data>c0000005</Data>
    <Data>0005a30e</Data>
    <Data>1770</Data>
    <Data>01ceed06a703d9bd</Data>
    <Data>C:\Program Files (x86)\MSN\MSNCoreFiles\msn.exe</Data>
    <Data>C:\Windows\SysWOW64\ntdll.dll</Data>
    <Data>bbd9ec00-58fa-11e3-b07c-4061860a2875</Data>
  </EventData>
</Event>

Do you have a fix? BTW, I had to open IE to be able to reply, couldn't do it while in MSN Premium.



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Friday, November 29, 2013 10:51 PM

Hello,

Please check the private message for MSN Support number to get assistance

Note : Please sign in with your MSN email address and password to check the private message

Thanks

Jeeva



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