Hello Bill,Kindly click the Sign in option at the upper right side of the page and sign in with your email address and password. You will then be able to see the Private Message area below. Also, the Private Message area can only be seen by the person who posted their concern and to whom we replied to.Hope this helps!Isabelle
xyz741,The answer is provided to those who need it. While we provide it, note that it makes use of the registry editor. A computer can easily get damaged if something in the registry gets accidentally changed, or incorrectly handled. Also, this is to avoid users from accessing the file when there is a problem with their favorites. It is a last resort to access it but we are providing it to users who want to get their long list of favorites since it's the only way.