I am having the similar issue as well, but only under my son's account. I don't see a private message even though I'm signed in. Can you help me fix the problem? My error reads as this... Log Name: Application
Faulting application msn.exe, version 10.50.8.2100, time stamp 0x5033c2fa, faulting module ntdll.dll, version 6.0.6002.18541, time stamp 0x4ec3e3d5, exception code 0xc0000005, fault offset 0x0003dd6d, process id 0x15b8, application start time 0x01ce1904cdb506aa.