"Ask A Question" link re-enabled.
E-mail help after upgrading to Windows 10
Was this helpful?
55 of 314 people found this solution helpful.

Are you having some trouble with e-mail now that you've upgraded to Windows 10? Follow the steps below to fix this:

  1. Sign out of MSN Explorer.
  2. Launch MSN Explorer, but do not sign in.
  3. Click the Upgrade Now option at the top of the screen.
  4. If prompted to allow MSN Explorer to make changes to your computer, click Yes.
  5. Once the MSN Installer has loaded, click the X in the upper right hand corner to close the Installer.
  6. Sign into MSN Explorer and the mail issues should be resolved.