We're currently experiencing some issues
with the sign in page. You can fix this yourself with the steps below:
Ensure all TLS security settings are enabled in Internet Explorer:
Make sure that the TLS 1.0, TLS 1.1, TLS 1.2, SSL 2.0, SSL 3.0 options are enabled in Internet Explorer.
To do this, click Tools > Internet Options > Advanced and scroll down to the Security section and check the boxes labeled TLS 1.0,TLS 1.1, TLS 1.2, SSL 2.0, SSL 3.0 and then click Apply > Ok.
Close Internet Explorer and MSN and start MSN again and attempt to log in. If you're still having issues logging in move on to the steps below to reset your browser and add MSN as a trusted site for Internet Explorer.
reset your browser:
all Internet Explorer windows and MSN Explorer.
- Reset Internet Explorer back to defaults:
a. For Windows 7 and below use
this Fix it to reset Internet Explorer back to its
b. For Windows 8 or 8.1 manually reset Internet Explorer
by following these steps.
MSN Explorer and attempt to sign in again.
Resetting Internet explorer will set all
settings back to defaults. You may have to re-enable any customization settings
such as home page, tool bars and other settings you may have changed before the
To add a trusted site to Internet Explorer
Open the desktop, and then tap or click the Internet Explorer icon on the taskbar.
Tap or click the Tools
, and then tap or click Internet options
Tap or click the Security tab, choose one of the security zone icons (Local intranet, Trusted sites, or Restricted sites), and then tap or click Sites.
If you chose Local intranet in the previous step, tap or click Advanced, and then do the following:
Add a site—enter a URL into the Add this website to the zone box, and then tap or click Add.