Report as Abuse - Impersonation

Fraudulently claiming to be another individual or entity.
Did you select the wrong type of abuse to report? Choose a different type of abuse.
You are reporting abuse on the following post.
Paolo M. wrote this post at Monday, July 9, 2012 7:03 PM
Hi,

Where does MSN usually shuts down? Is it when browsing or when checking emails?

How do we check on which might have caused the problem?

1. Restart the computer and reset Internet Explorer:

    a. Before you start MSN, click Start and type inetcpl.cpl in the Start Search area; then press enter
    b. In the Internet Properties/Options, go to the Advanced tab and proceed to reset through the button near that window's bottom part.
    c. Try signing in and check if the issue persists. Proceed to the next part if it does persist

2. Verify that Windows Updates are actually up to date.

    a. Click on Start and type Windows Update and it should show in the list
    b. Select it as it comes up and check if there are updates that you need to download and install
    c. If the issue persists after an update of Windows, proceed to part 3

3. Check what module caused MSN to end/crash.

    a. Click on Start
    b. Type eventvwr and press enter
    c. In the Event Viewer Window, open the Windows Logs at the left side.
    d. Select Applications
    e. Click Filter Current Log at the right side
    f. Put a check on ERROR
    g. Change <All event IDs> to 1000
    h. Click Ok
    i. In the list at the middle, look for at least 3 events/items that show msn.exe as Faulting Application Name
    j. Provide me the Faulting module name and the date.

We'll check on that and provide you the appropriate action to resolve the issue.

Paolo M.

If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records