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Husna Ghouse wrote this post at Tuesday, April 19, 2011 6:30 AM

Hi Richard,

 

Need more information:

a. What operating system are you using?

b. What is the version of MSN Software?

 

How to find the version of MSN:

http://answers.msn.com/solution.aspx?solutionid=b1568530-1f0b-4040-99ab-f9cc6c60d532

 

Please reply back for further assistance.

 

Thanks!

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