Report as Abuse - Impersonation

Fraudulently claiming to be another individual or entity.
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You are reporting abuse on the following post.
Isabelle M. wrote this post at Tuesday, November 8, 2011 11:54 PM

It is possible that your account settings in MSN are already corrupted. I will be providing the steps to fix this. Before you follow them, please make sure that you back up all e-mails that are stored in 'Folders in your Computer' on your MSN making sure that we won't lose anything in the process.

Please follow the Method 1 steps on this link to back up the email messages: http://answers.msn.com/solution.aspx?solutionid=d830f08c-414d-49ae-91cb-df58aa44832f  If you have several e-mail accounts, sign in on the other email address then follow the steps on the link but change the last part of the file name so that you can identify the backed up email. For example, instead of leaving it as MSN_Mail.msnbak you can change it to MSN_(e-mail address).msnbak.

Once the email messages are backed up, please follow the steps on this link to perform CTRL+SHIFT+F11 which refreshes the account settings: http://answers.msn.com/thread.aspx?threadid=d2de6731-17a3-41fd-9fde-c9185947dfc5

 

If the same issue persists, the email synchronization file (SDF) that is found on the computer has gotten corrupted causing MSN not to be able to download the email messages from the email server. Please follow the steps on this link so the file can be replaced: http://answers.msn.com/thread.aspx?threadid=1e24ba67-43eb-44af-a24d-8462d528464b

 

Feel free to reply to this post for any questions and feedback.

Thanks!

 

 

 

 

If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records