Report as Abuse - Impersonation

Fraudulently claiming to be another individual or entity.
Did you select the wrong type of abuse to report? Choose a different type of abuse.
You are reporting abuse on the following post.
Isabelle M. wrote this post at Wednesday, December 21, 2011 6:21 AM

You may still have an old MSN 10 butterfly that is unable to update to MSN 10.2 which is causing this concern. To check the MSN Version, click Help and Settings at the top then About MSN.

 

You will need to remove the old MSN and install the latest one.

 

If you have email messages saved under Folders on your computer, they need to be backed up first before removing the old MSN. Please go to this link and follow the steps to copy the MSN folder to the desktop: http://answers.msn.com/thread.aspx?postid=1c74a57f-8706-4adf-8499-17c3d01502c1#1c74a57f-8706-4adf-8499-17c3d01502c1 Please take note that the steps are marked in green and dated Wednesday, November 09, 2011 7:13 PM

Once this is done, follow the steps on this link to remove MSN: http://answers.msn.com/solution.aspx?solutionid=115dc6c5-4ae7-4e38-8e0b-3eac07d020fa then on this link to install the latest version of MSN: http://answers.msn.com/solution.aspx?solutionid=eae4f90e-634d-484b-84c1-b16d9d5eda4e

 

Feel free to reply to this post for any questions and feedback.

 

Thanks!

If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records