Fraudulently claiming to be another individual or entity.
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You are reporting abuse on the following post.
Mubarak wrote this post at Tuesday, June 17, 2014 12:21 AM
 

Hi lee,

A program can freeze or crashes due to errors or damages in its file components. 

 

The error window or message pop up usually contains a link for more information that you can click to get the technical data. You can copy it over and tell us about it. Also, please take note what kind of anti virus/firewall programs and registry cleaners  you may have on the computer.

 

If you don’t see one please follow these steps:

 

a. Go to Start then Control Panel and open Administrative tools. If you do not see this, take a look at the upper right side and on the View by box select either small or large icons so we'll see the Administrative Tools.

b. Open Event Viewer.

c. Expand Windows Logs on the left and select Application.

d. Click on Filter Current Log at the right hand side of the page.

e. On the Filter Log window check Error and on the Event ID box type 1000 and then click on Ok

f. On the results, double click the latest application error and it will give you the faulting module of the internal error. 

Make sure that the Faulting Application says MSN.exe as you may see several application error that is not associated with MSN Crash. 

 

Once you have the faulty Mode/Module name ready click on the Quick Links below to fix it.

 https://answers.msn.com/solution.aspx?solutionid=11abae39-d906-4113-bb4e-ecfaa81798f0

 

For more assistance please check the private message below

Thanks and regards

Mubarak

If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records