Report as Abuse - Trademark

Trademark is a distinctive sign or indicator (™, ℠, or ®) used by an individual, business organization, or other legal entity to identify that the products or services to consumers with which the trademark appears originate from a unique source, and to distinguish its products or services from those of other entities.
Did you select the wrong type of abuse to report? Choose a different type of abuse.
You are reporting abuse on the following post.
Natasha C. wrote this post at Sunday, January 22, 2012 7:47 PM
The solution to this depends on how the issue happens. Does it happen only when signing in? Or does it happen when accessing e-mail? Does it happen elsewhere? Please elaborate on that.

If it does happen to e-mail and when signing in, do the steps for renaming SDF:

Note: Sign out from MSN then close the program before performing the steps below.

1. Click ‘Start’

2. In the Search box, type the following: %USERPROFILE%\AppData\Local\Microsoft\MSN\

3. Press the ENTER key.  (The MSN folder will open)   

4. In the MSN folder, do the following:                    

a. Click ‘Organize’, ‘Folder and Search options’, then ‘View’

b. put a dot on ‘Show hidden files and folders’

c. Uncheck the ‘Hide extensions for known file types’ and ‘Hide protected operating system files options’

d. Click ‘Apply’, then ‘OK’

The db30 folder will appear inside the MSN folder.

5. Open the db30 folder then look for files that end as msn-com.sdf and msn-com_JMF.sdf

6. Right-click, choose ‘Rename’ and add .old after .sdf to both these files

7. Close the db30 folder

If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

Microsoft is dedicated to providing a safe community and recognizes the importance of trademark. All trademark complaints should be filed directly with the party violating the trademark.