Fraudulently claiming to be another individual or entity.
Did you select the wrong type of abuse to report? Choose a different type of abuse.
You are reporting abuse on the following post.
Isabelle M. wrote this post at Friday, January 13, 2012 5:25 AM
Hello Eldore,

The MSN  subscription cannot be cancelled online.

For instructions on how to contact MSN Cancellations, please access this link:
https://support.msn.com/default.aspx?page=msn_support_task_cancelaccount_msnclient


You may also refer to the Private Message below for the contact details.


To give you a heads up, once the account gets cancelled, your email address will remain as is and will be accessible via hotmail.com. These are the features that will be changed:

You will not be able to use the MSN software(butterfly) for viewing mail. E-mails in the “Folders on your computer” section will not appear when you go to the Hotmail web site. You can check this by signing in to the MSN software and clicking the Mail & More icon at the top. Aside from this, here are the other changes:
    1. Termination of free McAfee Anti-virus and Firewall program/ Webroot Anti-Spyware program subscription.
    2. Banner ads will be enabled in the Hotmail.com and My.MSN.com web sites.
    3. Your Safe Address limit will decreasefrom 500 to 250. This helps avoid e-mail messages from valid contacts landing in the Junk e-mail folder
    4. Account expiration. You need to log in to Hotmail regularly to keep your account active. Accounts are deactivated if you have not logged in at least once every 270 days. Once an account becomes inactive, all email messages and contacts information are deleted from the server and cannot be retrieved even if the account is reactivated.
    5. Automatic Email Forwarding is disabled for domains not hosted by Microsoft (ex. Yahoo, Gmail)

If you wish to view the features of your subscription or sign up again in the future, you may visit http://get.msn.com



Hope this helps,
Isabelle

If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records