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tpegmc wrote this post at Sunday, August 14, 2011 2:02 AM
Hi Husna,

It will be nice to work with you.

I just performed the remove MSN process and the reinstall MSN process with limited success. When I tried to remove the MSN application in the Add/Remove Programs application I was able to unclicj the MSN Explorer and clicked Next and then Finish to complete this task. It then asked me to restart my computer which I did. I then proceeded to Add/ Remove Application again to Change or Remove Programs  for the MSN applications. the only application after the restart was MSN Tools, which I left installed. I still had the MSN butterfly and when I went to the MSN Members Center to download the MSN Explorer application it stated I already had the application only updated a few new add ons to the application. These did not improve the performance issue.

I then decided to try the other remove program which was to click on Start and then Run I enter the following command: c:\program files\msn\msnCoreFiles\Setup\msnunin.exe This brought up an unistall program which started removing the application, but part way through a message appeared stating that the file was being used and could not delete it. I click to continue and the program finished. It did not state which file was being used. After this operation, the MSN butterfly had been removed and when I went back to the MSN Members Center this time it downloaded MSN Explorer. I completed this process of loading the application and then optimized IE per Sampath's instructions.

I thenopen the MSN Application which still took some time to complete and I am still experiencing the long wait times between MY MSN homepage and Mail or the other tasks. So it did not make much difference. I am sure this is because I was not able to do a complete unistall as the one file was still in use. Any new suggestions i can try to that would allow me to do a complete unistall of the MSN application?

Thank you in advance for your forthcoming  assistance.

Tom
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