Hi Forevergreen,

Please follow the step below in order to resolve the problem.

Optimizing Internet Explorer:

• Open Internet Explorer, Click Tools, and then Internet Option.
• Click the advanced tab, click on reset, click on apply and ok, restart internet explorer
• Click Tools, and then Internet Option.
• Under General tab, click on delete and please delete the browsing history, temporary internet files, form data and password
• Click the Security tab, Click Reset all zones to default level.
• Click the Privacy tab, select advanced, and please check the boxes 'override automatic cookie handling' and 'Always allow session cookies', click ok
• Click the content tab, select clear SSL state.
• Click the advanced tab, and check the boxes 'use SSL 2.0’ and 'use SSL 3.0'
• On the same window, click on apply and ok.

B. Resetting the Cipher Settings:

1. Click on start, select RUN

2. In the RUN command box, please type the following:

    regsvr32 softpub.dll wintrust.dll initpki.dll

 Thanks and regards,

Mubarak