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Sampath wrote this post at Monday, July 11, 2011 5:39 AM

Hi peacecat,

 

You do not require cd to install the MSN premium software; you can download the MSN software from the website.

 

Please find the steps in the link for the Installation of the MSN software:

http://answers.msn.com/solution.aspx?solutionid=03fe3670-ac35-4523-834a-b6835219beb0

 


If you have already installed the MSN premium software and you want to remove the Qwest logo and the sign up pop up we need to perform  clean uninstallation and reinstall the MSN software. Please find the below given steps: 

 


Take back up of your favorites folders, please find the below given location to find the MSN6 folder and save it on the desktop

 

For Win XP: C:\documents and settings\user\application data\MSN6

For Win vista and Win 7 c:\users\<USER NAME>\appdata\roaming\MSN6

Note :( Copy the folder which says MSN6 and save it to desktop without fail.)

 


Step 1:

Before you could uninstall the MSN software. Make sure you take backup of all the emails saved on ‘folders on computer’, please find the steps in the below given link:

http://answers.msn.com/solution.aspx?solutionid=d830f08c-414d-49ae-91cb-df58aa44832f    

 

(NOTE: If you are doing this process on several e-mail accounts, please change the last part of the file name so that you can identify the e-mail back-up. For example, instead of leaving it as MSN_Mail.msnbak you can change it to MSN_{EmailAddress1}.msnbak then later MSN_{EmailAddress2}.msnbak)

 

Step2: Remove the MSN software and the QWEST Pop-up Promo and Reinstall the MSN software

1. Clear your Qwest account information from your system: Start MSN Explorer.

2. On the Welcome screen, click your name, but do not sign in.

3. Press the CTRL+SHIFT+F11 keys at the same time.

4. Click Remove Accounts and click yes to confirm. 

5. Once the above steps have been completed, we need to perform a clean uninstallation of the MSN software Please find the steps in the below given link:

6. http://answers.msn.com/solution.aspx?solutionid=115dc6c5-4ae7-4e38-8e0b-3eac07d020fa    

 


Step3:

Optimize the Internet explorer settings, please find the steps in the below given link:

http://windowslivehelp.com/solution.aspx?solutionid=3c7c3338-369e-4220-b29d-71ce660fe5a0  

 


Step 4:

Please find the steps in the link for the Installation of the MSN software:

http://answers.msn.com/solution.aspx?solutionid=03fe3670-ac35-4523-834a-b6835219beb0  

 


Step 5:

Please find the steps in the link to restore your saved emails on to the MSN:

http://answers.msn.com/solution.aspx?solutionid=952151b9-f06b-4f52-8351-83e844e550b2   

 

Note: If you have multiple accounts and have created a back up for each of the account, sign out of the current account then sign in to the other e-mail address and select the email MSN_name.msnbak on step 6.

 

Please reply for further assistance

Thanks!

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