Report as Abuse - Impersonation

Fraudulently claiming to be another individual or entity.
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You are reporting abuse on the following post.
Mattcann wrote this post at Wednesday, March 9, 2011 2:49 PM
I first tried to and a verification # sent to her cell phone.  Didn't work.  Tried three times, no code was sent.  I went to the forum and found hundreds of people had the same issue at I did, and have not been helped.
I have sent numerous emails, I've posted multiple requests to reset her password.  I've received zero response and no answers...   I've sent the formal request 3 separate times and not a single response.   This is not 'customer service' as I know it.  
I am a MS Certified Systems Engineer, and I've been using MSN since the alpha testing days.   There is no spam or virus on the PC my wife uses to send her email.  She uses it for business which has been negatively affected by this email block.
There was a time that I could pick up the phone and CALL SOMEONE who would quickly and efficiently solve my problem by sending a temporary email address or clearing the block.  Obviously that's no longer an option.  The new 'Solution Center' is a way to reintroduce a process that, up until now, does not {removed email address}.  It's useless.  So this is what I'm left with.  Please contact me in some way (smoke signals) to send instructions on how to reset the password, account or remove the block.   I don't know what else to say...
If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records