Report as Abuse - Impersonation

Fraudulently claiming to be another individual or entity.
Did you select the wrong type of abuse to report? Choose a different type of abuse.
You are reporting abuse on the following post.
Paolo M. wrote this post at Wednesday, May 23, 2012 2:29 PM

Hi,

We need few details to see if we can retrieve the favorites.

1. What operating system are you using?
2. What is the Version of MSN software?
3. Sign into MSN > Click Help and Settings > click status and support > In the left pane click on System information > Please scroll down and check the Roaming version of favorites. 
4. For Win Xp:
Click start and then click Run and type - C:\Document and Settings
a. Click ‘Tools’, ‘Folder options’, and then ‘View’
b. Put a dot on ‘Show hidden files and folders’
c. Uncheck the ‘Hide extensions for known file types’
d. Uncheck the Hide protected operating system files (Recommended)
e. Click ‘Apply’, then ‘OK’
f. Click start and in Run command windows type C:\Document and Settings\ <USER NAME> \Application Data\MSN6\
(Right click on MSN6 click copy and then go to desktop and paste it.)

For Win Vista and Win7:
Click start and in start search box type - C:\Users\
a. Click ‘Organize, Click on Folder and Search options’, and then ‘View’
b. Put a dot on ‘Show hidden files and folders’
c. Uncheck the ‘Hide extensions for known file types’
d. Uncheck the Hide protected operating system files (Recommended)
e. Click ‘Apply’, then ‘OK’
f. Click start and in start search type %USERPROFILE%\AppData\Roaming\MSN6
(Right click on MSN6 click copy and then go to desktop and paste it.)

5. The favorites.xml file is under MSN6 folder - User data- If you use multiple accounts, you will see multiple folders with numbers and alphabets so please open each one of the folders and check the size of favorites.xml files.
 
Let us know the size of favorites.xml for further assistance.

Thanks,

Paolo M.

If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records