Report as Abuse - Impersonation

Fraudulently claiming to be another individual or entity.
Did you select the wrong type of abuse to report? Choose a different type of abuse.
You are reporting abuse on the following post.
Stephen Boots (MVP - Windows Live) wrote this post at Thursday, March 10, 2011 2:27 PM
You can completely cancel MSN service and keep your @msn address, but lose access to MSN Explorer, or you can switch from dial-up service to MSN Premium to keep using MSN Explorer. Your choice. Both are accomplished by contacting MSN Customer service.
 

Thanks to fellow MVP, winston, for the following detailed reply elsewhere in this forum to a similar question:

 

To cancel a fee based MSN Premium or MSN Dial-Up account and convert the email address to a free Hotmail account contact MSN Support to cancel your service.

 

MSN Dial-Up Internet Access Technical Support

(800) 386-5550

Hours of operation:

Monday - Sunday 24 hours each day

MSN Premium Internet Software Technical Support

(800) 494-2962

Hours of operation:

Monday - Sunday 24 hours each day

Hearing Impaired using a TDD device

(800) 877-9580

Hours of operation:

Monday - Friday 0500-2200 PST / Saturday - Sunday 0500-1700 PST

 

Cancellation of your service will revert your email address to a free Hotmail account without a change in your actual email address.  Since your email address will not change, the need to notify contacts/senders is not necessary.

  - Note: If you cancel/revert your account to a free account you will no longer be able to use MSn Premium software (MSN Explorer). 

 

Once converted...to access your free account you can use your browser by logging on with your username/password in the web interface (http://mail.live.com/ or http://hotmail.com/) or setup your free account in Windows Live Mail (a free desktop email client from Microsoft  http://explore.live.com/windows-live-essentials 

 

You also have the option (if you wish to continue using MSN Premium Software) to convert your account to a lower cost MSN plan with your broadband service (i.e. a BYO ISP plan normally. $9.95/month))

 http://get.msn.com/PlanDetails.aspx 

To do so, contact MSN Support at the appropriate phone number for your current plan (phone #'s above)

If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records