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unable to sign on wrote this post at Saturday, October 18, 2014 6:02 PM
We can't just wait on hold for an indeterminate amount of time in hopes that eventually someone might actually answer. If this is a known problem that is blowing up your phone lines and you don't have the resources to respond in a timely manner, why hasn't MSN and it's IT gurus just fixed the problem or reverse what they did wrong that caused the issue in the first place?