Hi,ntdll.dll is a component of a Windows operating system which is causing MSN to malfunction. Although MSN is the one crashing, the main cause would be a faulty ntdll.dll component since MSN borrows Windows components for it to function. To fix the issue, you can try to create a new Windows Profile:1. Click Start2. Go to the Control Panel3. Click on User Accounts (You might see User accounts and family safety, just click it to get to User Accounts)4. Click on Manage another Account5. Click on Create a new Account6. Under Account Name, place MSNtest7. Select Administrator8. Click Create Account9. Restart PC10. Sign-in to the test profile11. Set-up MSNLet us know of the results.Thanks,Paolo M.
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