Report as Abuse - Impersonation

Fraudulently claiming to be another individual or entity.
Did you select the wrong type of abuse to report? Choose a different type of abuse.
You are reporting abuse on the following post.
Paolo M. wrote this post at Wednesday, July 11, 2012 2:08 PM

Hi,

ntdll.dll is a component of a Windows operating system which is causing MSN to malfunction. Although MSN is the one crashing, the main cause would be a faulty ntdll.dll component since MSN borrows Windows components for it to function.

To fix the issue, you can try to create a new Windows Profile:

1. Click Start
2. Go to the Control Panel
3. Click on User Accounts (You might see User accounts and family safety, just click it to get to User Accounts)
4. Click on Manage another Account
5. Click on Create a new Account
6. Under Account Name, place MSNtest
7. Select Administrator
8. Click Create Account
9. Restart PC
10. Sign-in to the test profile
11. Set-up MSN

Let us know of the results.

Thanks,

Paolo M.

If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records