Report as Abuse - TestSpam1
You are reporting abuse on the following post.
Stephen Boots (MVP - Windows Live) wrote this post at Friday, March 11, 2011 12:34 PM
Mattcan,
You're welcome. The situation is very frustrating when you need to regain access to an account. The Hotmail Support forum and form can be helpful, though, time consuming and bumpy. Accounts are not recovered automatically, human intervention is required to validate that you are indeed the account owner and not someone trying to steal the account.
I appreciate that you are aware of security. However, the account is blocked as it *was* compromised or it appears to have been compromised.
The only thing in Sampath's response that is valid, in my opinion (Sampath is MSN Support), is the request for the affected email address (which I thought you posted in your initial post!).
Reply with that information and Sampath should be able to help.
Once you regain access to the account, please secure it per the information I provided.
-steve