Report as Abuse - Impersonation

Fraudulently claiming to be another individual or entity.
Did you select the wrong type of abuse to report? Choose a different type of abuse.
You are reporting abuse on the following post.
Stephen Boots (MVP - Windows Live) wrote this post at Friday, March 11, 2011 12:34 PM
Mattcan,
You're welcome. The situation is very frustrating when you need to regain access to an account. The Hotmail Support forum and form can be helpful, though, time consuming and bumpy. Accounts are not recovered automatically, human intervention is required to validate that you are indeed the account owner and not someone trying to steal the account.

I appreciate that you are aware of security. However, the account is blocked as it *was* compromised or it appears to have been compromised.

The only thing in Sampath's response that is valid, in my opinion (Sampath is MSN Support), is the request for the affected email address (which I thought you posted in your initial post!).

Reply with that information and Sampath should be able to help.

Once you regain access to the account, please secure it per the information I provided.

-steve
If you are reporting abuse on a different Microsoft product or service, visit  support.live.com  by clicking  here .

If you feel or received information that someone is impersonating you, we suggest that you make a formal report of this incident. Please note that the impersonator must be using one or more of the following:

 

-          Your legal name 

-          Your telephone number 

-          Your address 

-          Any other personal identification of yours, such as a photograph 

 

The duplication of your nickname is not considered impersonation.    
  
If this is the case and you want us to further investigate this matter, please contact our Legal Department with the following information:

 

-          The date and time you discovered the impersonation.  

-          A description of how the impersonation was carried out

-          The URL of the profile containing the impersonation. 

-          A statement from you declaring that the information in your report is accurate, and that, under the penalty of perjury, you are the person being impersonated. 

-          Your contact information, including an address, telephone number, and preferably, your e-mail address.

 

Please send the report to:

Microsoft Corporation

One Microsoft Way

Redmond, WA 98052-6399

Attn: Custodian of Records